Neso’s Demand Flexibility Service (DFS) will undergo a major change following approval from Ofgem. For the first time, year-round participation will be encouraged by offering incentives to both consumers and businesses.
Participants in the service will be able to be rewarded by their energy supplier or third-party aggregator for increasing electricity consumption during periods when Great Britain has excess electricity supplies, as well as for shifting their electricity usage away from peak times. This dual approach will allow users to benefit from strategic electricity use throughout the day.
Since its launch, over 2.46 million businesses and consumers have already signed up to take part in DFS events, highlighting its growing popularity and the impact electricity use at home and in businesses can make.
The service's evolution includes reducing the participation threshold from 1MW to 0.1MW, making it more accessible for smaller energy suppliers and businesses.
Rebecca Beresford, Director of Markets at NESO: “There are certain times when the GB system is fortunate to have plentiful supplies of low carbon electricity. Enabling consumers to benefit by increasing their electricity use at those times is a critical step to making demand side flexibility work for consumers and the system.”





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