EDF has now migrated over five million meter points in the UK onto Octopus’s Kraken platform, and building on this a broader partnership including Accenture will support organisations, scale the Kraken technology and deliver customer services globally.

Gavin Patterson, chairman at Kraken Technologies, said, “Kraken opens the door for affordable clean energy and outstanding customer service. Together, Accenture and Kraken can help EDF and other utilities and their customers benefit from a range of services, such as variable pricing when renewable energy sources are abundant, putting money back into people’s pockets while alleviating pressure on the grid.”

The companies will work to accelerate the global adoption of smart energy products, from wind farms to smart meters, through the AI-enabled tech platform, which integrates the energy value chain – ranging from energy usage and industry data to weather forecasts. This will allow utilities to reduce costs, manage customer energy usage more efficiently and improve services.

The Kraken platform has been contracted to manage more than 54 million accounts globally through deals with energy companies including Octopus Energy, as well as water and broadband utilities.

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