Tesla and Fastned are the top charging networks, according to a Zapmap survey of drivers.

Releasing its annual satisfaction rankings for rapid and ultra-rapid public charging networks in the UK, Zapmap placed Tesla highest in the ‘large’ network category, whilst Fastned was highest ranked in the ‘medium’ network category.

Now in its seventh year, the league table is generated from EV driver responses over October 2024 from 3,700 drivers.

As part of the survey, respondents rated their overall satisfaction for the networks they use regularly, which is then used to rank each network out of a maximum of five stars. They also rated their level of satisfaction with the networks in five key areas: reliability, ease of use, customer support, value for money, and payment options.

In first place in the ‘large rapid/ultra-rapid network’ category this year is Tesla. Previously excluded from the charging networks rankings table as it was a closed network exclusively for Tesla drivers, the national network has been included this year as the operator has opened up many of its charge points for use by drivers of other, non-Tesla EVs. With over 860 Tesla chargers in more than 80 charging hubs now opened up to the wider EV driving community, the network scored well on reliability, cost, and ease of use. Drivers most appreciated the Tesla network’s value for money, which offers significantly lower prices than many other networks.

Also in the large category, in second and third place respectively this year are MFG EV Power and Osprey Charging, two networks also focusing on rolling out high-speed charging hubs at a national level. The two networks earn the EV Driver Recommended title for the 2024-25 rankings alongside Be.EV who ranked fourth.

The top-ranked network in the ‘medium rapid/ultra-rapid network’ category this year is Fastned. Fastned is an established Continental player, but is a significantly smaller network in the UK. In second-place in the medium category, is Ionity. Ionity also has growing coverage across the UK and Ireland. Drivers particularly appreciated the network’s reliability.

Zapmap has also awarded an ‘up-and-coming network’ winner, and this year Sainsbury’s Smart Charge won that accolade.

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