M&S expands Refilled scheme to 25 stores

Marks & Spencer has announced it is expanding its Refilled scheme, in partnership with Reposit, on own-brand cleaning and laundry products, as part of its commitment to reduce and remove plastic packaging.

Following trials in six stores last year, the scheme will roll out in a further 19 M&S stores across the UK.

Refilled allows customers to choose from ten pre-filled, own-brand homecare products, including cleaning sprays, laundry detergents, fabric conditioners and washing up liquids. The initial purchase includes a £2 cost for the returnable bottle, which can be returned to store after use. Upon return, customers receive a £2 voucher which can be redeemed against a second purchase in the M&S Refilled range.

To date over 10,000 M&S customers have engaged with the scheme and the expansion into more stores across the UK is expected to remove an estimated 150,000 pieces of plastic, supporting M&S’ Plan A target to remove one billion units of plastic packaging by 2027, on their roadmap to net-zero by 2040.

M&S Refill is part of a project to demonstrate returnable packaging systems at scale. The project is supported by UK Research & Innovation’s (UKRI) Smart Sustainable Plastic Packaging Fund.



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